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Management Consulting in Kenya

When it comes to business, there are a lot of moving parts that need to be in sync for the company to succeed. It is impossible that you will have all the requisite skills for all the facets in the organisation; that’s where management consulting comes in – to help businesses identify and solve problems so they can continue running smoothly. Management consultants come from all backgrounds, but typically have strong analytical skills and an ability to see the big picture. In this article, we’ll discuss what management consulting is all about, the role and responsibilities of a consultant, and the qualities that make a great consultant. 

What management consulting entails

Management consulting is all about helping businesses solve problems. In most cases, these problems are related to strategy, operations, financial restructure or human resource matters, the list is endless. Consulting firms will usually have a team of consultants who specialize in different areas so they can provide the best possible solution for their client’s needs. The role of a management consultant is to help businesses improve their performance by identifying issues and providing recommendations for change.

Benefits of management consulting

The benefits of management consulting to businesses are vast. Here are just a few: 

Increased efficiency and productivity – One of the main goals of management consulting is to help businesses become more efficient and productive. This can be done by streamlining processes, improving communication, and optimizing resources. 

Improved decision making – By identifying key issues and providing sound recommendations, management consultants help clients make better decisions that will benefit their business in the long run. 

Greater profitability – When businesses implement the changes suggested by their consultant, they often see an increase in profits. This is because the consultant has helped them optimize their operations and improve their bottom line. 

Better customer service – A well-run business with good systems in place will always provide better customer service than one that is struggling to keep up with the demands of its customers. 

Stronger relationships – A good management consultant is experienced in conducting rigorous analysis, formulating effective solutions, and helping clients implement new processes. In order to keep clients happy, the consultant must be able to build strong working relationships with them. Good communication and interpersonal skills are vital for establishing and maintaining a strong relationship with clients. 

Reduced stress – When businesses are able to get a handle on their problems and implement solutions that work, the amount of stress they feel will be greatly reduced. 

Increased morale – When employees are offered professional development opportunities like management consulting, they perform better and increase morale within the company. A business that is running smoothly is a happy workplace. This leads to increased morale among employees, which in turn leads to even better performance. 

A more positive reputation – When businesses improve their operations and provide better customer service, they develop a more positive reputation in the eyes of their stakeholders. This can help attract new business and investors. 

Qualities of a great management consultant

There are many qualities that make a great management consultant. Here are just a few:

Analytical skills – A large part of a management consultant’s role is to analyse the client’s operating model and processes, offering recommendations for improvement. To do this effectively and successfully, consultants need to have an analytical mindset, an aptitude for math and information analysis.

 Problem-solving skills – Problem-solving skills are key for consultants who are looking to provide solutions and strategies for clients. Problem-solving skills allow the consultant to identify issues, generate options, decide on the best course of action, and implement the decisions made. Consultants must be able to come up with creative solutions to problems that are often complex and multi-faceted. 

Strategic thinking – Strategic thinking includes analysing pros and cons of the situation, considering different courses of action and weighing implications. additionally, strategic thinking means having the ability to objectively see all sides of an issue or a problem. This involves understanding why the problem occurred in the first place as well as envisioning a variety of scenarios that could unfold based on alternative solutions. It’s essential for consultants to be able to think ahead and see the big picture in order to develop effective strategies for their clients. 

Strong communication skills – A management consultant possesses strong communication skills that include the ability to listen and ask the right questions. This is essential in understanding a client’s business model, goals, and challenges. These skills are important when collaborating with employees who must help implement a new working system. Management consultants also need strong communication skills to translate the needs of their clients into actionable solutions. They also need to be able to distil complex management problems into simple, easily understood concepts. 

Leadership skills – A good consultant must be able to take charge and lead teams through difficult changes. A great consultant has both the specialist skills and further enjoys broad grasp of the operating environment and its levers. Consultants must be able to motivate others and inspire confidence in their abilities among those they manage. This allows them to take a leadership role within a company, guiding it along the right path. 

Empathy – Consultant-client relationships are built on empathy. You cannot be a good consultant without having empathy for your client’s predicament. Empathy means two things for consultants. First, consultants need to be able to convey their understanding of the client’s dilemma and needs. Second, empathy means that consultants can manage their own emotions in order to provide help and guidance to the client, which is the ultimate goal of any consulting assignment.

Flexibility – Consultants often have to work with a variety of people and personalities, so they need to be flexible and adaptable. Flexibility is essential because the client may face uncertain situations and need advice on managing them. Therefore, management consultants must be flexible to meet these requirements and deliver what the client needs as opposed to a rigid approach that assumes that a standard process will be good enough for all clients.

 Integrity – Above all, a management consultant must maintain the highest level of integrity at all times. Management consultants have the important opportunity to help companies make decisions that could potentially change their success, therefore the success of many other people. As a management consultant, one must maintain integrity to make the best decisions for their clients, not themselves.

Tips on how to choose a management consulting firm

When it comes to choosing a management consulting company, there are a few things you should keep in mind:

Expertise: Finding a management consulting company with expertise in your industry is essential to receiving the highest quality services. Look for a management consulting company that works with businesses like yours and has experience advising in the areas of business you are looking to improve.

Reputation: Reputation is one of the most important factors. Go for a company that has an impeccable reputation based on decades of experience and testimonials from thousands of satisfied clients, which means that you can rest assured you’re getting the very best product when your project is in their hands.

Experience: Before you select the company to do business with, go through the project portfolio of that company. It is advisable to look for a company which has relevant experience. Experience does not necessarily mean how old the company is; it means how many similar projects were done in the past and how good were the results. The management consulting company must have the proper amount of experience in helping businesses of your size, structure, and industry reach their goals.

Location: It’s important to work with a consultant who is located close to your business so that they can easily access your facilities and employees. Location can play an important role. For example, major cities generally have more data scientists who work for consulting firms than smaller areas like suburbs or rural areas. As a result, your employees might resist the idea of moving to a smaller location with fewer development opportunities. It’s important that you consider their needs as well when making this decision.

Budget: When researching different consulting companies, you must consider their budget for the business. You should look for a consulting company that offers reasonable prices, but still has the experience and a great reputation. If you hire a company that is offering services at a discounted rate, consider what you are sacrificing in return. More often than not, inexperienced consultants offer low prices to attract customers while they’re building their portfolios. If you’re looking for more than a one-time solution, cheaper fees may not be the way to go, especially when it comes to hiring an outside consultant.

Company culture: Each company has its own organizational culture that impacts how it runs, how work gets done, and how employees bond. This type of culture will inevitably be mirrored in the company’s clients. The company’s culture should be a good fit for your business.


It’s clear that management consulting can be a hugely beneficial endeavour for organizations, helping them to improve their efficiency and effectiveness. When choosing a management consultant, it’s important to select someone who has the necessary skills and qualities to provide valuable insights and recommendations. At FH Consulting, we have a right fit solution to your needs, please reach out to us for your management consulting needs. With the right consultant on board, your organization can reap the many rewards of this increasingly popular field.

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